Privacy Policy
This policy describes how PaystubX collects, uses, stores, and shares information when you use our websites, apps, APIs, and related services—whether you are creating digital paystubs, managing payroll records, or contacting support.
Information we collect
Depending on how you use the service, we may collect categories such as:
- Identity & account data — for example name and account details used to register or personalize your experience.
- Contact data — email address and, if you provide it, phone number for order status, security, and support.
- Payment data — payment card or billing details processed by payment providers; we do not store full card numbers on our servers beyond what partners require for the transaction.
- Technical & usage data — IP address, device or browser type, pages viewed, and interactions that help us secure and improve the platform.
- Content you submit — information you enter into forms or uploads needed to generate documents.
How we use information
We use personal information for purposes such as:
- Providing and improving the paystub generator, templates, and downloads.
- Processing payments, preventing fraud, and authenticating users.
- Customer support, security monitoring, and service notifications.
- Analytics that help us understand feature usage in aggregate or de-identified form where possible.
- Complying with law and enforcing our Terms of Use.
Sharing & disclosure
We do not sell your personal information for third-party marketing. We may share data with:
- Service providers — hosting, email delivery, analytics, and payment processors who assist our operations under contractual obligations.
- Legal & safety — when required by law, regulation, legal process, or to protect rights, safety, and security.
- Business transfers — in connection with a merger, acquisition, or asset sale, subject to continued protection of your information.
Security
We implement administrative, technical, and organizational measures designed to protect personal information. No online service can guarantee perfect security; use strong passwords and protect your account credentials.
Cookies & similar technologies
We use cookies and similar technologies for session management, preferences, security, and analytics. You can control cookies through your browser settings; disabling some cookies may limit certain features.
Third-party links
Our site may reference or link to third-party sites or app stores. Their privacy practices are governed by their own policies; we encourage you to read them.
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires operators of websites collecting personal information from California consumers to post a clear privacy policy. This page summarizes our practices. We may update this policy and will post changes here.
Under CalOPPA, users can generally:
- Visit parts of our site without registering where we offer that capability.
- Review this policy to see how we handle personal information.
California privacy rights (summary)
If you are a California resident, the California Consumer Privacy Act (CCPA) may grant you rights to know, delete, or opt out of certain sales or sharing of personal information. To exercise applicable rights, contact support@paystubx.com with your request. We will verify requests as required by law.
International users
If you access PaystubX from outside the United States, you understand that data may be processed in the United States or other countries where we or our providers operate.
Children
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will take appropriate steps.
Changes to this policy
We may revise this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Material changes may also be communicated by email or a notice on the site where appropriate.
Contact us
Questions about this policy or your data: support@paystubx.com or our contact form.